Refund Policy for Allignia – Client Acquisition Service

Overview

Welcome to Allignia, a done-for-you client acquisition service for recruiters. This Refund Policy outlines how we handle refunds related to unfulfilled deliverables. By working with Allignia, you agree to the terms described here.

Refund Eligibility

Refunds are issued if we fail to deliver the number of qualified leads or warm introductions agreed upon in your selected plan. Only the undelivered portion is eligible for a refund.

Refund Requests

Clients must submit refund requests in writing to yahya@allignia.io within 7 days after the end of the campaign period. Include the expected vs. delivered lead count and any relevant details.

Refund Evaluation

Each refund request is reviewed based on your campaign metrics and fulfillment data. We assess the actual number of qualified leads delivered against your plan. You'll receive a decision within 7 business days.

Refund Process

If approved, we refund the monetary equivalent of the shortfall via the original payment method within 7–10 business days. Denied requests will be explained in writing.

Cancellation and Termination

Clients may cancel at any time. However, refunds are only provided for undelivered leads, as defined in this policy. If Allignia terminates service for any reason, a prorated refund will be considered depending on campaign progress.

Contact Information

For refund-related questions or concerns, please email yahya@allignia.io. We encourage clients to review this policy periodically, as terms may change.